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Product engineering

Custom web systems

Custom Web Systems

We build the internal tools, admin dashboards and APIs your business runs on — catalog managers, reporting panels and automation — designed around a clean data model and your real workflows.

Roles, records and the audit trail that makes an internal tool safe to hand overPRD · 08
Overview

Web systems that fit your operation

EcomLabs builds custom web systems when off-the-shelf tools stop fitting how you work. From admin dashboards and catalog tools to reporting panels and automation, we start from your data model and the workflows your team actually follows.

We're engineers first. That means a considered data model, an API you can build on, sensible authentication and permissions, and documented code — a system your team can operate and grow, not a fragile one-off.

Built around your workflow
We model your processes and data as they are, so the tool removes steps instead of adding them.
Solid foundations
A clean data model, a documented API and proper auth and permissions underneath every screen.
Yours to operate
Typed, documented code and a system your team can run, extend and hand over without lock-in.
Integration topology

One layer owns the mapping, the retries and the audit trail, so a failure is recoverable instead of silent.

Choose a path
  • Shopify
  • ERP
  • PIM / CMS
  • 3PL / WMS

Integration layer

  • field mapping
  • idempotency keys
  • retries & dead letters
  • audit log
  • Analytics & reporting
  • Email & SMS platform
  • Ads & feeds

Each system is read on its own terms — an ERP export is not a webhook is not a REST page. The layer normalises them before anything downstream sees a record.

Field mapping and idempotency keys live here, which is what stops the same order being written twice when a source retries.

Only reconciled data reaches the storefront and the tools around it. A failure is retried, then parked in a dead-letter queue with an audit trail — recoverable, not silent.

What's included

What the engagement covers

  1. Internal tools and admin dashboards
  2. Catalog, inventory and reporting panels
  3. REST / GraphQL APIs and data models
  4. Authentication, roles and permissions
  5. Automation and scheduled jobs
  6. Reporting, exports and audit trails

Technologies

  • TypeScript
  • Node.js
  • React
  • PostgreSQL
  • REST
  • GraphQL
Use cases

Where this helps most

  • Operations dashboard

    An internal dashboard that pulls together orders, inventory and status into one place your team can act on.

  • Catalog management tool

    A tool to manage products, attributes and media at scale, with validation and bulk actions.

  • Reporting & automation panel

    A panel that turns scattered data into reports and automates the routine tasks behind them.

Process

How we deliver

  1. Discover & model

    We map your workflows, users and data, then design a data model and scope with clear milestones.

  2. Architect & build

    We build the API, data layer and interface in typed, maintainable, well-documented code.

  3. Test & QA

    Testing across roles and edge cases, plus security, performance and access-control checks before release.

  4. Deploy & support

    A controlled rollout with monitoring, then support and iteration as your needs evolve.

FAQ

Custom Web Systems

Can it connect to our existing systems?
Yes. We build APIs and integrations so the system reads from and writes to your existing tools — ERP, POS, databases or third-party services — rather than becoming another silo.
How do you handle authentication and permissions?
We implement authentication and role-based permissions so people see and do only what their role allows, and we keep audit trails where accountability matters.
Will we be able to maintain it ourselves?
Yes. We write typed, documented code and hand over the setup, so your team can operate and extend the system without depending on us for every change.
Let's build

Ready to start with custom web systems?

Tell us about your store and your goals. We'll come back with a clear, honest plan and a transparent quote.