An internal platform for managing users and customers, with the support workflow and support chat that sit on top of it.
Support tends to be the first thing that outgrows a spreadsheet: someone has to know which customer this is, what was promised, and who answered last. This platform holds that — user and customer records, the support workflow around them, and a chat channel attached to the same records rather than living in a separate tool. Implementation details are the client's and are described here at capability level only.
Frontend development and interface work on the corporate website of an industrial group, covering the public pages and the way people move between them.
An internal web application for the sales team's email workflow — the messages that go out during a commercial process, sent from one place instead of from each person's inbox.
Web development and responsive frontend implementation for the public site of a human resources services company.
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